Support

Our Customer Care ensures a smooth use of your Odoo Business Software and ensures that it is up-to-date, stable and efficient at any time. 

braintec Service Subscription

  1. With the braintec Service Subscription, we take over the care and maintenance of your Odoo software modules. The following services are included in the support contract:  
  2. Project specific email address
  3. Personal login for the braintec online customer portal. There, you can submit your support case via web form and check the current processing status at any time as well as get an overview of all active and archived support cases.
  4. Direct telephone contact with our support team, available in German, French, English and Spanish. 
  5. Login customer portal

Hosting

  • Together with our partners, we provide the complete infrastructure for cloud hosting of your Odoo Business software. Our hosting package includes:
  • The monitoring of Odoo services and multiple backups of your data.
  • Security updates on a regular basis.
  • Audit of all systems by external specialists for the protection of your data against cyber-attacks.
 

 

Book your Odoo Live Demo or individual consultation!


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